The care and treatment of all patients should be a priority for all hospitals. In cases where there is a complaint the hospital needs to avail formswhich enable the patient to documents his or her grievances. The format of this document is simple but enables accurate truthful recording of information.
Name of the patient: _______________________________________________________
Department concerned with your care: ________________________________________
Patient’s address: _________________________________________________________
Tel: ____________________________________________________________________
Mobile: _________________________________________________________________
Email: __________________________________________________________________
Name of hospital: _________________________________________________________
Address: ________________________________________________________________
Name of chief of staff: ____________________________________________________
Describe your complaint: ___________________________________________________
______________________________________________________________________
Date of complaint: ________________________________________________________
Names of those involved in your complaint:
Name Position
______________________________________ ______________________________
______________________________________ ______________________________
______________________________________ ______________________________
______________________________________ ______________________________
______________________________________ ______________________________
Name of the person(s) you reported incident to:
Name Position Date reported
___________________________ ____________________ __________________
___________________________ ____________________ __________________
___________________________ ____________________ __________________
___________________________ ____________________ __________________
___________________________ ____________________ __________________
Describe the actions you would like taken to address your complaint: ________________
______________________________________________________________________
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