Management Feedback Form
When a company intends to find out from its employees about the quality of the managers with regard to their effectiveness, they are issued with a management feedback form. Even clients can be issued with the form to get a better understanding of how well they handle clients and if they do so professionally. This allows the company to maintain their work ethics.
Name of the Employee/ Client: ___________________________________________________________
Department: __________________________________________________________________________
Manager in Charge: ____________________________________________________________________
Key:
A) Above par
B) Proper
C) Satisfactory
D) Fair
How was the reception by the manager? ___________________________________________________
How would you rate his courtesy? ________________________________________________________
Was he able to attend to your needs in the best way? ___________. How would you rate his response time? _______________________________________________________________________________
Did the Manager keep you waiting before he served you? ______________________________________
How would you rate the manner at which he handled your issues? _______________________________
What is his character as Department Manager like? ___________________________________________
How good are his interaction/people skills? _________________________________________________
How would you rate his ability to execute the task at hand? ____________________________________
Would you term his actions as a true commitment to his job or does he look too laid back? ___________ _______________________________________
Did he ask for assistance, sort out your problem or hand you over entirely to a different individual? ____
_____________________________________________________________________________________
Would you go back to the same manager for help if you ever came back with a similar or different query? ___________________________________________________________________________
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