Holiday Feedback Form

Holiday Feedback Form

In order for the management of a hotel or holiday resort to understand a client’s thoughts and feelings pertaining to their experiences, holiday feedback forms are provided. In this forms the customers, express their views on what appealed to them, and what repelled them. It is then left up to the management to improve on their services, to ensure maximum customer satisfaction is provided at all times and ensure that theirs is a destination that customers will want to keep coming back to.

Name of the Holiday Resort: ———————————

Customer’s name (Optional): ———————————

Please let us know, what you think about the following services that are offered

Rating: A: Exceptional B: Satisfactory C: Average D: Unsatisfactory

a. Your reception upon arrival.

b. The room and customer services.

c.  Calendar of recreational activities provided by the management.

d. Hotel bookings (is it easy to get accommodation?)

e. Accommodation.

f.   Cuisine Offered.

g. Waiting Services.

h. Laundry Services.

i.   Serene and quiet location.

1. Please tell us what the highlights of your stay with us were. ——————————-

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2. Did your stay with us, meet your expectations? If not how can we improve? ———–

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3. What would you like to see on your next visit that you failed to see in this one? ——

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Any other comments and suggestions

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