The consumer of your product has the right to voice any complaints he or she might have against any of your goods or services. It is important to have a form in which the consumer’s complaints can be documented accurately. This form would be handy in case of a lawsuit.
Name: __________________________________________________________________
Address: ________________________________________________________________
Telephone number: _______________________________________________________
Mobile number: __________________________________________________________
Email: __________________________________________________________________
City: ___________________________________________________________________
Country: ________________________________________________________________
What or whom are you complaining about: _____________________________________
_______________________________________________________________________
Their address: ____________________________________________________________
Telephone number: _______________________________________________________
Email: __________________________________________________________________
City: ___________________________________________________________________
Country: ________________________________________________________________
Describe your complaint accurately: __________________________________________
________________________________________________________________________
Name the person you first reported the complaint to: _____________________________
Position at the company: ___________________________________________________
Describe how your complaint has affected you negatively: ________________________
______________________________________________________________________
Describe effective ways of dealing with your complaint: __________________________
_____________________________________________________________________
Describe steps that can be taken in order to avoid a reoccurrence of your complaint:
_______________________________________________________________________
Any additional comments: __________________________________________________
Print This Post