Feedback Forms (sample feedback forms see below)

Customers are a company’s greatest assets. One way through which companies may be able to effectively build loyalty is by letting their customers know that their opinion is important. A customer may voice his/her opinion and/or concerns on the feedback form issued by the company. Below is sample feedback form.

Name of event …………………………………………………………..

Date and venue of event ………………………………………………….

Thank you for attending the Aim Educational conference. Please answer the following questions. It will help us serve you better in future

What were your reasons for attending the conference? (Please tick one)

1. To network

2. Learn more about Aim

3. Other (Please specify)

Rating Scale

1. Beyond Expectations

2. Satisfactory

3. Moderate

4. Unsatisfactory

How useful was the conference? ………………………………………….

How do you rate the venue? ………………………………………………….

How do you rate the speakers? …………………………………………………

How to you rate the catering services? …………………………………………….

What is overall perception of the conference?

1. Good ………………..

2. Average …………….

3. Wanting …………….

How do you rate the length of the event?

1. Too long ………………..

2. Just right ……………..

3. Too short ……………..

Had you heard of AIM before

1. Yes ……………….

2. No …………….

Please tick the appropriate box

Gender: Male ………………. Female …………………..

Age: 15 – 20 …………….

21 – 26 ……………..

27 – 34 ……………

35 – 40 ……………

Over 40 …………..

Ethnic origin:

White …………………….

Black ……………………

Asian …………………….

Mixed …………………..

Other ……………………..

Any other comments ………………………………………………………………………………………………………………………………………………………

……………………………………………………………………………………………………………………………………………………..

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